Madeline Vazquez

 

3 Spruce Street  Carteret, NJ 07008  732-581-8468 madelinevazquez2010@yahoo.com

ObjectiveTo obtain a position as a Medical Administrative Assistant/Medical Biller Coder.

SkillsMedical Terminology, EKG, Medical Billing, HIPPA Knowledge, Taking patient’s vital signs, CPT and ICD 9 Coding, Windows XP and Vista, Microsoft Word, Microsoft Excel, Internet Explorer,  Microsoft Access, Medisoft, Centricity, Dentrix, Payroll Procedures, Bookkeeping, Filling, Bi-lingual English/Spanish, Typing speed of 50 WPM

Work Experience

2012-2014Jewish Renaissance Medical Center                Perth Amboy, NJ

Unit/Registration Clerk

Booked, coordinated and rescheduled patients' appointments, greeted patients, updated information on provider's schedules, answered phones, confirmed                                           appointments, assembled patients' charts and created chart for new patients,                                           conducted personal interviews to obtain required demographic and insurance                                           information from patients, verified insurance online or by phone, collected                                           payments, completed Charity Care applications, NJ Medicaid applications and                                           Affordable Health Care, updated patients' charts with phone notes regarding                                           medical complaints or prescription requests.

2009-2010Physicians Practice Enhancement, LLC   Red Bank, NJ

Medical Chart Coordinator

Responsible for sorting patients’ charts by date of service and location, scanned charts and account for all patients seen each day in the emergency room, tracked and located missing charts and send them to the clearinghouse.

2005-2007Patriot Media & CommunicationsSomerset, NJ

Dispatcher

Served as a dispatcher for the installation and repair department. Responsible of providing information regarding installation appointments to technicians, canceled trouble calls, follow up phone and cable installations.

 

2005-2005Mentor4/ Aetna                        Cranbury, NJ

Customer Service Center Representative

Answered the customer care hotline and provided information about health insurance.  Answered claim questions, reviewed medical claims, assisted with Spanish speaking members, contacted providers with claim issues.

 

2004-2005VonageEdison, NJ

Customer Care Center Representative

Provided assistance to customer with the installation of their Vonage equipment, credited customers’ account, billed customers for additional service required, assisted customers to sign up with Vonage, responded to emails with installation questions.

 

2001-2004AT&T Local ServicesDayton, NJ

Production Agent/T1 Provisioner

Provisioned phone orders for corporations, follow up each and every order on a daily basis, verify location of customers in COLR, and created codes for location of customer, gave status of orders to AT&T CORE, updated the order log; called up customers to verify disconnection of service and assisted with the supervision of employees when needed.

 

1998-2001State of NJ Department of Law & Public SafetyNewark, NJ

Consumer Service Center Representative/ CALA Officer

Answered telephones, provided information regarding registered complaints against companies, responded to questions regarding state laws under the Consumer Fraud Act, translated complaints from Spanish to English when appropriate both verbal and written, served as a mediator on behalf of consumers and assisted with the training of new employees.

 

Education

2011-2012Middlesex County CollegeEdison, NJ

Computerized Medical Office Specialist Certificate

2009-2010Medical Technology InstituteEdison, NJ

Medical Assistant Certificate

2003-2004University of Phoenix OnlinePhoenix, AZ

Criminal Justice Administration

 

1996-1997The Cittone InstituteEdison, NJ

Office Automation Specialist Certificate